Incident Investigations

Professional Incident Investigations

When something goes wrong, you need fast, expert support to understand what happened — and how to prevent it happening again.

Lakes Safety Services provides independent, professional incident investigations to businesses across New Zealand. We work with you to uncover the facts, support any WorkSafe response, and help you meet your legal obligations with confidence.

Whether you’re responding to a serious incident, an improvement notice, or just want an external view, our qualified Health and Safety Professionals bring the experience and objectivity needed to get it right.

We can assist with:

  • Independent investigations

  • Support for internal or legal teams

  • Advice on WorkSafe notifications or follow-up

  • Practical recommendations to prevent recurrence

Every investigation is tailored to your business, focused on learning — not blame.

Why Incident Investigations Matter

In the realm of health and safety, incident investigations are not just reactive measures—they are proactive steps towards creating a safer work environment. They help businesses identify root causes of incidents, spot systemic issues, and develop effective strategies to prevent similar events in the future.

Lakes Safety Services’s incident investigations provide several key benefits:

Improved Safety:

By identifying the root cause of an incident, we can help implement corrective measures to prevent similar incidents from happening again.

Risk Mitigation:

Thorough investigations enable businesses to understand potential risks, identify where controls have failed or are absent, helping them take proactive steps to mitigate these risks.

Compliance:

Our investigations ensure your business meets health and safety legal requirements, helping you maintain compliance with WorkSafe standards and other regulatory bodies.

Trust and Confidence:

By conducting impartial and thorough investigations, we can help maintain and build trust with your employees, stakeholders, and regulators.

Learning and Improvement:

Each investigation is an opportunity to learn and improve safety practices, fostering a culture of continuous improvement in your organisation.

Start Your Journey Towards a Safer Business Today

Ready to secure your business with expert incident investigations? Contact us now for your free initial consultation. Let Lakes Safety Services guide you towards a safer and more compliant work environment.

Find Out More

Secure Your Business with Lakes Safety Services

If you’re facing a safety issue or want to strengthen your systems, we’re here to help.

Book a free consultation and get expert advice tailored to your business. Whether it’s incident support or improving day-to-day safety, we’ll help you stay compliant, prepared, and protected.

Contact us today — and take the first step toward a safer, more secure workplace.

 

Hear It from Our Clients

See the impact we've had on businesses and how we could do the same for you.

Derek provided excellent health & safety consultancy. His advice was practical, thorough, well-delivered, and easy to implement. He helped us identify risks we’d overlooked and suggested cost-effective solutions. Recommend for any business needing H&S guidance.

Murray Beadle
General Manager

BFA Business Advisors and Accountants – Taupo

Highly recommend this health and safety company! They provided top-notch service for our roofing business, ensuring everything was up to standard. Their team was professional, thorough, and easy to work with. We feel confident knowing our safety measures are in excellent hands. Great job.

Laurence
Director

 

Storm Tech Roofing – Hawkes Bay

“Derek has worked alongside our team to create a comprehensive and personalised Health & Safety system tailored to every part of our organisation. From the clinical team to our shops, volunteers to visitors — he’s helped ensure everyone is safer and more supported.

He took the time to truly listen to our concerns, guided us with expertise, and highlighted key areas where we could strengthen our systems. Thanks to his knowledge and care, we’re making some important improvements that will have a lasting impact”

Lake Taupo Hospice

“I got Derek in to update our H&S management system. He was honest and did a great job. Highly recommend.”

Mark Bowsher
Station Manager

Whareroa Station – Waikato

Derek was approachable, experienced, and readily available (at very short notice) for what was required for our H&S work site induction. Highly recommend should your company be in need of a person to tackle H&S matters.

Grace Solomon
Resident Manager

Two Trees Ngā Rākau e Rua – Taupō

Thank you, Derek, for your professional and objective advice. Your insights were incredibly helpful. We also really appreciated your enthusiasm in sharing your social networks and experiences, it was truly inspiring!

Eve Liu

Office Manager

Hauraki Civil Engineering – Rotorua

“Very knowledgeable and willing to put the effort in upfront to understand our situation. Tailored things to fit our business requirements without creating a pile of confusing admin for us”

Spenser Christiansen
Director 

That Dingo Guy – Manawatu

Connect with Lakes Safety Services – Practical Support, Real Results

Health and Safety Expertise That Works for Your Business

With over 25 years of real-world experience, Lakes Safety Services provides practical health and safety consultancy, coaching, and support across Taupō and the Central North Island. We specialise in solutions that fit your people, tasks, and risks — not just checklists. From technical systems and governance advice to contractor management and SafePlus assessments, we help you build safer workplaces with confidence.